Responsible Gaming
Gambling Should Be Entertainment
At Amber House, we believe gambling should only ever be viewed as entertainment, similar to going to the cinema or playing sport. It should never be considered as a way to earn money or solve financial problems. The odds in all games of chance are always in favour of the casino, and you should only ever gamble with money you can afford to lose.
Age Verification
All gambling in the United Kingdom is restricted to individuals aged 18 years or over. By using any betting site, you confirm that you are of legal age in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under 18, we urge you not to gamble and to speak with a trusted adult if you have concerns about gambling in your family.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Spending more money or time gambling than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding gambling activity from friends, family, or partners
- Neglecting work, education, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or becoming irritable when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling to escape stress, anxiety, or other problems
- Lying about the extent of gambling activity
- Feeling a constant urge to gamble with increasing amounts of money
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Controls
Most reputable betting sites offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount of money you're willing to deposit in a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose over a set period
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Time Limits: Set maximum session durations to help manage your time spent gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from using a betting site for a period you choose
- Account Closure: Close your account if you decide to stop gambling entirely
These tools are available on most betting platforms and can be adjusted or removed at any time (though permanent self-exclusion has a waiting period before removal).
Support Organisations & Resources
If you're struggling with gambling, professional support is available. Here are the key organisations:
United Kingdom
- GamCare: Free, confidential support for problem gambling. Phone: 0808 8020 133 | Website: www.gamcare.org.uk
- GamStop: A free, confidential national self-exclusion scheme allowing you to self-exclude from all online gambling operators licensed in Great Britain. Website: www.gamstop.co.uk
- Gamblers Anonymous: A fellowship of individuals who share their experience to help each other overcome a gambling problem. Website: www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment for gambling disorders. Phone: 020 7054 2000
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
If you're concerned about your gambling or the gambling of someone you know, please reach out for support today. There is no shame in asking for help, and support services are confidential and non-judgmental.
The sooner you seek help, the better. Professional advisors can work with you to develop strategies to manage your gambling and regain control of your life.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to take action.